Iberdrola España collaborates with the Generalitat and electrical installers in repairs for those affected by the cold drop

• The company joins the initiative launched by the regional government and the Valencian Metalworking Business Federation (FEMEVAL).
• The company's rapid action made it possible to recover almost the entire electricity supply to the distribution grid in little more than 72 hours.

Iberdrola España has joined the collaboration between the Valencian Government through the Regional Ministry of Innovation and Industry and the Valencian Metalworking Business Federation (FEMEVAL) to send brigades of electrical installers to the buildings and homes affected by the floods, who will be responsible for checking and repairing electrical installations and electrical panels.

The action also involves minor repairs, which may include changing fuses, which will allow both the electricity to be restored as quickly as possible and ensure that the electrical installation meets the necessary safety conditions.

With this initiative, the vast majority of the incidents in electrical installations of those affected by the cold drop should be resolved. Iberdrola España, through its distribution company i-DE, mobilised from the outset approximately 500 people from both the Valencia region and other regions in the rest of Spain to restore electricity and repair the distribution installations affected.

The company's rapid action and mobilisation of all the resources at its disposal enabled it to recover approximately 90% of the affected electricity supply in just 48 hours, and in just over 72 hours practically everything had been restored.

During the severe weather event, the company had more than 120 generators available and connected them in more than 250 locations (removing them as soon as power was put back on and reinstalled where they were needed). It also repaired more than 2,500 low voltage incidents and mobilised more than 25 trucks with electrical materials.

As part of this response, the company also reinforced its customer service channels, kept information updated on its digital channels, and sent emails and text messages to affected customers.