PRIVACY POLICE
Find out everything related to the Privacy policy of the Iberdrola España website
Iberdrola España, S.A.U. ("Iberdrola" or the "Company") is committed to protecting your privacy and guarantees compliance with the legislation on the protection of personal data and, in particular, that your personal information will be processed: in a lawful, loyal and transparent manner; in accordance with specific explicit and legitimate purposes; only if it is adequate, relevant and limited to what is necessary in relation to the processing; accurate and up to date; in such a way as to allow identification of the data subject only for the time necessary for the purposes of processing; guaranteeing their security.
However, certain processing of personal data may be subject to other privacy notices that will be provided to you at the specific time in which they are requested or processed. In the event of any updates to this privacy notice, we will notify you in writing in a timely manner. You should read this notice, and any updates to it, in order to know the purpose of the processing of your personal data by Iberdrola España, S.A.U. and the circumstances thereof.
What personal data do we collect and process from you?
Iberdrola shall only process your data needed to comply with the purposes detailed below. The data are your name and surname, and your email address.
Iberdrola collects and processes your personal data as a consequence of your request of information.
Who is responsible for the processing of your personal data?
Iberdrola España, S.A.U.
Plaza Euskadi 5, Bilbao (Bizkaia)
Data Protection Officer: dpo@iberdrola.es.
For what purposes do we process your data?
The information you provide us with will be treated with the following purposes:
- Management and processing of the queries that you send us.
What is the legitimacy for the processing of your data?
The legal basis for the treatment of your data according to the aforesaid purposes is the consent given through the checkbox to that effect.
How do we collect your personal data?
You provide us with your personal information through the form on our web page If you do not provide us with your requested personal information, we are not able to handle your request.
How long do we keep your data?
The personal data provided will be kept during the time necessary to process your request and, once it has elapsed, for the time necessary to comply with our legal obligations and, in any case, once the statute of limitations for any legal actions involved has expired.
To whom will your information be communicated?
Your data will not be communicated to any other company, except in those cases where we expressly inform you upon request of your data.
What are your rights?
You have the right of access to the personal data being processed, as well as the right to request the rectification of inaccurate data or, where appropriate, to request their erasure when the data are no longer necessary for the purposes for which they were collected, as well as the right to object and restrict the processing and the data portability. If your consent was obtained, you have the right to revoke it at any time.
You may exercise said rights by sending an e-mail to: dpo@iberdrola.es.
In the event that you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the Spanish Data Protection Agency or equivalent control authority.
More information
We have implemented the necessary technical measures to protect your data and information from accidental loss, unauthorized access, use and disclosure. However, despite the diligent implementation of such measures, the user should be aware that security measures are not indefeasible. Iberdrola is not responsible for the actions of third parties who, in violation of these measures, access the aforementioned data and information.
Binding Corporate Rules (BCR)
Data transfers are carried out in accordance with applicable data protection laws and our Binding Corporate Rules ("BCR").
The Iberdrola Group's BCRs reflect European legislation on data protection (General Data Protection Regulation). The fact of having the BCRs implies that all the companies in our Group that sign them have to comply with the same internal rules.
You can download a copy of Iberdrola's BCR.
