10 FEB 2025

Iberdrola España reopens two customer service points affected by the cold drop in Paiporta and Alaquàs

  • All kinds of billing-related paperwork can be done and customers can optimise their power supply in person at these locations

  • The company has offices at the following locations: Benetússer, Xirivella, Torrent, Mislata, Utiel, Requena, Algemesí, Alzira, Bétera, Buñol, Carlet, Cheste, Llíria, Manises, Montserrat, Paterna, Picassent, Quart de Poblet, Ribarroja del Turia, Sueca and Vilamarxant



Iberdrola España recently reopened two of the customer service points in Paiporta and Alaquàs that were damaged by the cold drop, where customers can now return to process paperwork related to setting up their utility and other different services, as well as check the measures established for users who have been affected.

The Paiporta location, managed by our partner INMOGESTION, is on calle Jaume I, 4 and is open to customers Monday to Friday from 8:30 to 2:30 p.m. and from 5:00 to 7:30 p.m.

The Alaquàs service point, set up with ITRA, is on 10 Vicent Andrés Street and is open Monday to Friday from 8:30 to 2:00 p.m. and from 3:30 to 7:00 p.m.

Iberdrola España has customer service points in these towns affected by the cold drop: Benetússer, Xirivella, Torrent, Mislata, Utiel, Requena, Algemesí, Alzira, Bétera, Buñol, Carlet, Cheste, Llíria, Manises, Montserrat, Paterna, Picassent, Quart de Poblet, Ribarroja del Turia, Sueca and Vilamarxant. Here at https://oficinas.iberdrola.es/en/valencia you can check locations and hours, as well as ask for an appointment where that’s a possibility.

At the customer service centres, customers can register, cancel and modify their contracts, as well as do any sort of paperwork related to billing and purchasing different services, such as charging points for electric vehicles, solar panels for self-consumption, HVAC systems, aerothermal energy and energy rehabilitations, or services such as the Smart Assistant, which lets customers control and save on their use.

With personalised service, customers can optimise their energy supply and contract set electricity prices, with the possibility of paying a fixed monthly fee. Iberdrola España has increased its network of locations throughout the country in recent years to personalise its customer service. Customers can also call the 900 225 235 helpline and visit the commercial website 24 hours a day, 7 days a week.